Privacy Policy
Sirf aapke data—kahan rakha jaata hai, kaun dekh sakta hai, aur kitne din store hota hai. JazzCash, Easypaisa, SadaPay, Raast ke integration details bhi yahaan likhe hain.
LEGAL REFERENCE
Hamari Privacy Policy aap ke account ko kaise mehfooz rakhta hai
s 32 par aap ka personal information, payment details aur account history hamara sabse zada lihaz. Hum ne Pakistani ilaqon mein local qanoon ke mutabiq apna privacy framework...
Encryption aur SecurityLocal Law ComplianceAccount Privacy
Hamara privacy posture Pakistani users ke liye
Aap ka account information—naam, phone number, address, aur banking details—sirf s 32 ke servers par rakhi jati hai. Hum is data ko third-party marketing companies ya external analytics firms ke sath share nahi karte. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise nikaalte ho, wo payment gateway apna alag security follow karta hai lekin s 32 aap ka withdrawal request securely
process karta hai. Aapke login credentials aur two-factor authentication codes encrypt hote hain. Agar aap apna account kisi time band karna chahein, hum apka personal data delete karne ke baare mein alag policy follow karte hain, jahan local qanoon ijazat deta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
VISWASNEEYATA KA BASE
Hamara privacy practice kaisi banaayi gai
Server Location
s 32 ke servers Pakistan-accessible regions mein rakhe hain. Data local jurisdiction ke rules follow karte hain aur third-country transfer sab encrypted hote hain.
Payment Partner Security
JazzCash, Easypaisa, SadaPay aur Raast har ek apna encryption standard maintain karte hain. Hum in ke sath data-sharing agreements sign kiye hain jo aapke financial privacy cover karte hain.
Cookie & Tracking
Hum sirf essential cookies use karte hain—account login, bet history, balance memory. Hum data-broker services ya retargeting pixel networks ko apna user list nahi dete.
Withdrawal Verification
Jab aap money nikaalte ho, hum aap ki identity verify karte hain document upload se. Ye sab encrypted channel par hota hai aur bank records sirf internal audit ke liye rakhe jate hain.
Account Closure
Agar aap apna account band karna chahen, hum apke personal data ko anonymise ya delete kar dete hain, local law ke according. Inactive accounts ke liye hum 2 saal ke baad puraan data archive karte hain.
Support Log Retention
Hamara customer support chats aur emails 6 mahine tak rakhe jate hain dispute resolution ke liye. Phir wo securely delete kar diye jate hain ya anonymised kar diye jate hain.
ALAG ALAG POLICIES
Hamara privacy policy, Terms of Service aur responsible account practices mein kya alag hai
Terms of Service
Aapke aur s 32 ke beech legal agreement. Account usage rules, betting limits, account closure conditions, aur dispute resolution process yahaan likhe hote hain.
Security Practices
Ye hamara internal framework hai—login encryption, session timeout, two-factor setup, aur server monitoring. Ye privacy policy se alag, security measures ke baare mein.
Cookie Policy
Sirf cookies ke baare mein—kaunse browser data store hote hain, kaise marketing tracking roka jaata hai, aur aap cookies ko browser settings se band kar sakte ho.
Payment Terms
JazzCash, Easypaisa, SadaPay, Raast withdrawal fees, processing time, aur failed transaction handling. Ye Terms of Service ka hissa hai, privacy policy nahi.
Account Data Access
Aap apne account details—betting history, deposit record, personal info—kisi time download kar sakte ho. Ye hamara GDPR-style right hai jo privacy policy mein likha hai.
Third-Party Sharing
Hamara policy karti kaunse vendors (payment, support, fraud check) ko data de sakte hain aur kahan nahi. Ye sirf privacy policy mein detail se likha hota hai.
Privacy page par jo cheezen aap ko zaroor samajhni chahiye
Data Retention Timeline
Account data active account ke liye 7 saal. Closed account ke baad 2 saal. Transaction records tax compliance ke liye 5 saal. Cookies aur session logs 30 din.
International Data Transfer
Agar aap Pakistan ke bahar se access karte ho, aapka data encrypted tunnel se jaata hai. Cross-border transfer sirf jahan supported ilaqon mein ijazat hai.
Children aur Minor Protection
s 32 ke on 21+ account hi bante hain. Agar minor account detect ho, hum us account ko immediately freeze karte hain aur parent ko notification dete hain.
Data Breach Notification
Agar koi security issue ho, hum aap ko email se 48 hours mein batate hain. Breach report hamara legal compliance team se aata hai.
Marketing Communication Opt-Out
Email, SMS, ya push notifications mein jab aap unsubscribe karo, hum 1 din mein aapko marketing list se remove kar dete hain.
Account Recovery aur Deletion
Agar aap apne account credentials bhul gaye, hum identity verification se recovery process chalate hain. Deletion request 30 din waiting period ke baad process hoti hai.
Privacy Policy ke baare mein frequently pooched questions
Nahi. Aapka personal info sirf account management, payment processing, aur customer support ke liye rakha jata hai. Hum kisi third-party marketer ko aapka details nahi dete. Agar aap marketing emails se opt-out karna chahen, aap account settings mein communication preferences badal sakte ho.
Jab aap withdrawal request karte ho, aapka bank account number aur balance info us payment gateway ko jaata hai taakay wo sahi amount send kar sake. Hum sirf withdrawal confirmation rakha karte hain. Payment gateway apna separate privacy policy follow karta hai.
Account delete karne ke 2 saal baad hum apke personal data ko permanently remove kar dete hain, jahan qanoon ijazat deta hai. Transaction logs tax compliance ke liye 5 saal rakhe jate hain lekin anonymised form mein.
Hum sirf essential cookies use karte hain—login session, betting history, language choice. Hum Facebook pixels ya Google retargeting ads ke liye aapka data nahi dete. Aap apne browser cookie settings se marketing cookies block kar sakte ho.
Hum 48 hour mein aapko email se inform karte hain. Aap apna password change kar sakte ho, two-factor auth enable kar sakte ho, aur recent bet history check kar sakte ho. Suspicious transaction ke liye hum investigation shuru karte hain aur withdraw kiye hue funds recover karne ki koshish karte hain.
Hamara primary data center Pakistan-accessible region mein hai. Backup servers encrypted tunnels se connect ho sakte hain, lekin sirf supported ilaqon mein jahan local qanoon data residency allow karta hai. Aapka session data always encrypted hota hai.
Haan. Aap account settings mein 'Data Access Request' form fill kar sakte ho. Hum 30 din mein aapka sab personal data download-able format mein bhej dete hain. Deletion ya data portability ke liye bhi same form use karo aur hum response du ghanton mein start kar dete hain.